Privacy policy
SHIPPING POLICY
Thank you for shopping with VIRELLES.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Times
Estimated delivery times:
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United States: 7–15 business days
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European Union: 7–15 business days
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International Orders: 10–20 business days
Please note that shipping times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout. Free shipping promotions may be offered on selected orders and during special promotional periods.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Customs, Duties & Taxes
International customers may be subject to customs duties, taxes, or import fees imposed by their local authorities. These charges are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. VIRELLES is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at support@wearvirelles.store and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: support@wearvirelles.store
We aim to respond to all inquiries within 24–48 business hours.
Last Updated
June 3, 2026